Effective Date: 27/09/2024
At Percorsi di Distacco, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, store, use, and share your personal data when you visit our website, PercorsiDiDistacco.com, and when you purchase our books and digital products. This policy also outlines your rights under the General Data Protection Regulation (GDPR) and how you can exercise them.
By using our website and providing us with your personal data, you agree to the terms outlined in this Privacy Policy.
- Data Controller Information
Business Name: Percorsi di Distacco
Website: PercorsiDiDistacco.com
Email: [email protected]
Address: via Sandro Pertini 29, 10015, Ivrea, Italy - Personal Data We Collect
We collect the following categories of personal data directly from you when you interact with our website, make purchases, or contact us:
Personal Identification Data: Name, email address, shipping and billing address, phone number.
Payment Information: Credit/debit card details (processed through third-party payment providers, we do not store payment details on our servers).
Account Information: Username and password (if you create an account).
Device Information: IP address, browser type, operating system, and other device identifiers.
Usage Data: Pages visited, time spent on the website, and other interaction data.
- How We Use Your Data
We use your personal data for the following purposes:
To Process Transactions: We use your personal information to process orders and manage payments for books and digital products.
To Provide Customer Support: We use your email address and contact details to respond to inquiries, provide support, and handle refunds or complaints.
Marketing and Communications: With your explicit consent, we use your email address to send promotional materials, newsletters, and updates about new products or services.
Website Analytics and Improvement: We use usage data to analyze and improve our website, services, and customer experience.
- Legal Basis for Processing
Under the GDPR, the legal basis for processing your personal data is:
Performance of a Contract: Processing necessary for fulfilling your orders and providing our services.
Legitimate Interest: Processing for purposes such as fraud prevention, improving website functionality, and internal record keeping.
Consent: For marketing communications, we will only process your personal data if you have provided explicit consent, which can be withdrawn at any time.
- How We Share Your Data
We respect your privacy and do not sell or rent your personal data to third parties. However, we may share your personal data with trusted third parties, including:
Service Providers: Payment processors, email marketing platforms, shipping providers, and other third parties necessary to fulfill your purchase and provide services.
Legal Compliance: We may disclose your personal data to comply with legal obligations, court orders, or government regulations.
All third-party service providers are required to adhere to strict data protection standards and may only use your personal data for the specific services they provide.
- Data Storage and Security
We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:
Encryption: We use SSL encryption to protect data transmitted over the internet.
Access Controls: Only authorized personnel have access to your personal data.
Secure Payment Processing: Payment details are processed by third-party providers that comply with PCI-DSS standards.
Your personal data is stored on secure servers located within the European Economic Area (EEA). We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
- Your Rights Under GDPR
Under the GDPR, you have the following rights concerning your personal data:
Right to Access: You have the right to request a copy of the personal data we hold about you.
Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.
Right to Erasure (Right to be Forgotten): You can request the deletion of your personal data where it is no longer necessary for the purposes it was collected or if you withdraw consent.
Right to Restriction of Processing: You can request a limitation on how we process your personal data in certain circumstances.
Right to Data Portability: You can request that we provide your personal data in a structured, commonly used, and machine-readable format for transfer to another data controller.
Right to Object: You can object to the processing of your personal data for marketing purposes or on grounds relating to your specific situation.
Right to Withdraw Consent: You may withdraw your consent to the processing of your personal data for marketing purposes at any time.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month as required by GDPR.
- Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience, analyze site performance, and deliver targeted advertising. For more information on how we use cookies, please refer to our Cookie Policy. - International Data Transfers
We do not transfer your personal data outside the European Economic Area (EEA). If in the future, your data is transferred outside the EEA, we will ensure appropriate safeguards are in place, in accordance with GDPR requirements. - Data Breaches
In the unlikely event of a data breach that affects your personal data, we will notify you and the relevant data protection authority within 72 hours, as required by law. - Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you via email. Please check back regularly to stay informed of any updates. - Contact Information
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Email: [email protected]
Address: via Sandro Pertini 29, 10015, Ivrea, Italy